helpOS: ChatGPT for Knowledge Base and Help Center

Today, I'm incredibly thrilled to announce the launch of helpOS, a new software tool that helps you write and update knowledge base articles with the help of generative ChatGPT. Here's how it works:

Step 1: Click the 🔴 record button

Step 2: Perform the actions in your browser

Step 3: Your AI Generated Knowledge Base articles is saved in your helpOS dashboard

Step 4: You can now edit the article and publish it to your knowledge base

Here's a quick video demo of using OpenAI's ChatGPT to generate knowledge base articles:

What is helpOS?

helpOS is the first AI enabled knowledge base article generator that helps you write knowledge base articles with the help of generative ChatGPT. The powerful AI model is trained to understand the context of your actions on screen, take screenshots of your actions, and generate an user friendly knowledge base article that is ready to be published.

What problem does helpOS solve?

Today, hundreds of hours are spent in writing knowledge base articles manually. Even worse, people spend so much time updating already published knowledge base articles with new screenshots, and new information. With helpOS, the process gets so much simpler.

People in support teams can now use ChatGPT and OpenAI to write knowledge base articles and keep them updated along with the latest screenshots. This saves both the customer support teams, and businesses hundreds of hours in time and money.

The AI modals that are being used is not just another out of the box APIs that we are using. It is being trained to make sure that the generated knowledge base articles are not just useful, but also user friendly, so that you can do less edits and publish them to your knowledge base quickly.

When will helpOS be available?

We are working day and night to make helpOS available to everyone. We are currently in private beta, and we are looking for early adopters to help us test the product. If you are interested in trying out helpOS, please sign up here.

Will helpOS automatically update product screenshots in my knowledge base?

That's the goal. We are figuring out the best and the easy way to do this right now. The first step is to get the generative articles in your hands. The next step is to figure out how to keep those articles automatically updated with the latest screenshots of your product.

How much will helpOS cost?

That is uncertain. Currently, we are investing a lot of money into paying for the OpenAI APIs. We are also investing a lot of time into training the AI models. We are not sure how much we will charge for the product yet. We will keep you posted.